Terms of Service

By installing and using Nora, you agree to these Terms of Service. If you do not agree, do not use the software.

1. License and Software Governance

Nora is licensed under the Elastic License 2.0 (ELv2), which governs your rights and responsibilities.

Key ELv2 Obligations:

• You may use Nora for internal purposes only.
• You may NOT reverse engineer, decompile, or disassemble Nora to create a competing hosted service.
• You may NOT offer Nora as a service to third parties without explicit permission.
• You may NOT remove or alter copyright, license, or attribution notices.

For exceptions or commercial licensing, contact legal@kernora.ai.

2. Disclaimer of Warranties

Nora is provided "AS IS" without warranty of any kind. Kernora disclaims all warranties, express and implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or usefulness of outputs

Nora processes AI-generated content. While we strive for accuracy, we make no guarantee that extracted patterns, decisions, or analyses are correct. You are responsible for verifying any information Nora generates.

3. Limitation of Liability

To the fullest extent permitted by law, Kernora and its developers are NOT liable for:

• Data loss or corruption
• Business interruption
• Lost profits or revenue
• Indirect, incidental, or consequential damages
• Damages arising from your use or inability to use Nora

This limitation applies even if Kernora has been advised of the possibility of such damages.

4. Your Responsibilities

API Keys and Credentials

You are responsible for:

• Obtaining and maintaining your own LLM API keys (Claude, GPT-4, Gemini, Llama, Mistral)
• Keeping your API keys secure and confidential
• Managing and paying for all API usage costs incurred through your keys
• Complying with your LLM provider's terms of service

Kernora does not provide, manage, or support your API keys. Your relationship with LLM providers is direct.

Team Mode and S3 Storage

If you enable Team mode to sync data to Amazon S3:

• You are responsible for creating, securing, and managing your S3 bucket
• You control bucket encryption, access policies, and data retention
• Kernora does not access, store, or manage your S3 bucket or any data in it
• You are responsible for S3 costs and security

Data Backups

Kernora stores nothing on remote servers in solo mode. Your echo.db file is stored ONLY on your machine. You are responsible for backing up your local data. Nora makes no guarantees about data persistence on your device.

5. Acceptable Use Policy

You agree NOT to:

• Use Nora to reverse engineer or extract the underlying code to build a competing service
• Offer Nora as a hosted service or SaaS without authorization
• Use Nora in violation of any applicable law or regulation
• Use Nora to process illegal or harmful content
• Attempt to circumvent, disable, or interfere with Nora's licensing or security mechanisms
• Sublicense or redistribute Nora without authorization

6. Third-Party Services and Dependencies

LLM Providers

Nora uses third-party LLM services (Claude, GPT-4, Gemini, etc.). Your use of these services is governed by their respective terms of service and privacy policies:

• Anthropic Terms
• OpenAI Terms
• Google AI Terms

Kernora is not responsible for LLM provider outages, changes to their APIs, or their compliance with their own terms.

AWS S3 (Team Mode)

Team mode uses Amazon S3. Your use of S3 is governed by AWS Service Terms and AWS Privacy Policy.

7. No Support or Maintenance Guarantee

Kernora provides Nora as open-source software. While we welcome contributions and feedback, we do not guarantee:

• Bug fixes or patches
• Feature updates or enhancements
• Technical support or customer service
• Security updates

Community support is available via GitHub Issues.

8. Termination

You may stop using Nora at any time by uninstalling it and deleting your local data (echo.db and config.toml). There is no account to delete, no data for Kernora to purge—your data exists only on your device.

9. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any dispute shall be resolved exclusively in the state and federal courts located in Delaware.

10. Modifications to Terms

Kernora may update these Terms of Service at any time. Changes become effective when posted. Continued use of Nora after changes constitute acceptance of the updated terms.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms of Service, along with the Privacy Policy, constitute the entire agreement between you and Kernora regarding Nora and supersede all prior negotiations, representations, and agreements.